CAZZA BOSSA – Shipping & Delivery Policy

CAZZA BOSSA is committed to providing a smooth and reliable shopping experience from checkout to delivery. Please review the information below to understand how your order is processed and shipped.

Order Processing

Orders are confirmed and processed within 24 business hours.

While we strive to ship most orders the same business day (excluding weekends and holidays), please allow up to one business day for dispatch.

As soon as your package ships, you will receive a confirmation email with your tracking number.

Shipping Options & Rates

Standard U.S. Shipping — Flat Rate $14

• Flat rate of $14 on all orders.

• Shipped via USPS Priority Mail Flat Rate.

• Estimated delivery: 3–5 business days, depending on destination.

• Includes tracking and insurance.

Express U.S. Shipping — $28

• Shipped via USPS Priority Express Mail Flat Rate.

• Estimated delivery: 1–2 business days.

• Orders placed before 3:00 PM EST (Monday–Friday, excluding holidays) ship the same business day.

• Orders placed after 3:00 PM EST or on weekends/holidays ship the next business day.

International Shipping (Canada & Europe) — Flat Rate $58

• Shipped via USPS Priority Mail International or an equivalent international carrier.

• Delivery times vary depending on destination country, customs processing, and local postal services.

• Transit times provided by the carrier are estimates only and are not guaranteed.

International Shipping Policy

For all shipments to Canada and Europe:

• Customers are solely responsible for all customs duties, import taxes, VAT, brokerage fees, and any other charges imposed by their country.

• CAZZA BOSSA has no control over customs processing and is not responsible for delays caused by customs inspections, border clearance, postal services, weather conditions, or other circumstances beyond our control.

• If an international shipment is refused by the customer or returned because customs duties or taxes were not paid, all return shipping charges, customs fees, carrier fees, and any related costs remain the customer's responsibility.

• Any charges incurred by CAZZA BOSSA due to a refused or returned international shipment may be deducted from any eligible store credit.

• Shipping charges are non-refundable.

• Approved international returns are accepted only in accordance with our Return Policy and are issued as store credit only after the merchandise has been received and inspected.

Tracking Your Order

Once your order has shipped, you will receive a USPS tracking number via email.

You may monitor your shipment at any time using the USPS tracking system.

Important:

If your tracking information shows that your package has been delivered but you have not received it, you must contact USPS directly to initiate an investigation.

CAZZA BOSSA is not responsible for packages that are lost, stolen, delayed, misdelivered, or damaged after they have been accepted by the shipping carrier.

Route Package Protection

Route Package Protection is available at checkout to safeguard your order against loss, theft, and damage during transit.

What is Route?

Route is a third-party package protection service that allows customers to monitor shipments in real time and file claims for eligible delivery issues.

How to File a Claim

Claims may be submitted directly at:

claims.route.com

Please note that Route reimburses the value of eligible merchandise only.

Shipping charges, taxes, duties, customs fees, and Route premiums are non-refundable.

Track with the Route App

Download the Route app from the Apple App Store or Google Play to receive shipment updates and track your package.

Pre-Order Policy

Items marked as Pre-Order are not currently in stock.

Estimated shipping dates are displayed on each product page.

• Payment is collected at checkout.

• Once inventory becomes available, orders will ship within 24 business hours.

• A shipping confirmation with tracking information will be sent via email.

Pre-orders are Final Sale and are not eligible for cancellation or refund.

Store credit may only be issued if CAZZA BOSSA initiates a cancellation or modification.

Shipping Disclaimer

Once an order has been accepted by the shipping carrier, ownership and responsibility for transportation transfer to the carrier.

Although every shipment includes tracking, CAZZA BOSSA cannot guarantee carrier delivery times and is not liable for delays, service interruptions, customs processing, lost or stolen packages, or events beyond our reasonable control.

For additional peace of mind, we strongly recommend selecting Route Package Protection at checkout.

CAZZA BOSSA

Precision in every detail. Excellence in every delivery.